Privacy policy
Last updated: April 1, 2022
The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data: never have, never will.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:

Website interactions
When you browse our website, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you for statistical purposes like conversion rates and to test new designs. We sometimes track specific link clicks to help inform some design decisions. These web analytics data are tied to your IP address.

Website forms
When you book a call with us, subscribe to our newsletter, chat with us or download our materials, we may collect your email and name. We use that information to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time.

Cookies
A cookie is a piece of text stored by your browser. It may help remember login information and site preferences. It might also collect information such as your browser type, operating system, web pages visited, duration of visit, content viewed, and other click-stream data.

By using cookies, we are able to improve the Dream Support website and measure the effectiveness of our advertising and marketing campaigns.
You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.

How we secure your data
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted.

Changes & questions
We may update this policy as needed to comply with relevant regulations and reflect any new practices.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at team@dreamsupport.io and we’ll be happy to answer them!
© Dream Support Ltd 2023. The only customer service outsourcing agency that guarantees in-house quality. Privacy policy.